FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the pictures on our website. We do our best to take clear and accurate photos of every item so you can see exactly what you're buying. The colors, design, and features you see are what you’ll get.
However, please keep in mind that sometimes colors may look slightly different depending on your screen or device settings. If there are any small differences, we’ll always mention them in the product description. We want you to shop with confidence and feel happy with your purchase.
You can view your sales receipt in your account after placing an order. Just log in, go to My Orders or Order History, and select the order you want to view. The receipt will be available there to view, download, or print.
We also send a copy of your receipt to your email right after your purchase. If you can’t find it, make sure to check your spam or junk folder.
Returning an item is easy! Just contact our support team or go to the Returns section in your account. Follow the steps to request a return, and we’ll guide you through the rest. Make sure the item is in its original condition and within the return period.
Yes, we often restock popular items. If a product is marked as “out of stock,” it may be available again soon. We recommend signing up for restock alerts (if available) or checking back regularly for updates.
We currently ship orders to a wide range of locations, including most major cities and regions within Pakistan. During the checkout process, you’ll be prompted to enter your shipping address. Once entered, our system will automatically check if delivery is available in your area and display the available shipping options, estimated delivery times, and any applicable charges.
If you’re placing an order from a remote or less common location, we recommend checking our delivery coverage in advance or contacting our customer support team for assistance. Our goal is to make sure your order reaches you quickly, safely, and without any issues.